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Very frustrating. So to pay $130 for one screen and have it not be new.I definitely think I could have done better. Well i recieved it and it ISN'T a dual screen. I DID even review my purchase believing it was exactly what I had wanted initially. This product overall is pretty good, although, when I was looking at it initially I had chosen a "dual" screen of the exact same variety. Then got to the page where it allows you to chose a refurbished one at a discounted price I went for it. They should offer a refurbished item only if it's exactly the same.
Excellent portable dvd player, excellent sound and excellent picture. Would recommend it to any one who want's a larger dvd portable for trips.
Amazon was less than helpful as well. Then after 1 year(literally 1 week after) it just stopped working and now makes a weird noise. Also, that if it needed to be returned, it would have had to be done within 30 days. I purchased this as a Christmas gift for my mother. No more major buys from Amazon. I called Philips, who reports that they no longer make this product.
So, I guess I am out of this money and I received ZERO support from Amazon and ZERO support from Philips. I am extremely unhappy with this product. While it worked, it was perfect. After speaking to someone with an extremely thick accent, I was told basically, that I was out of $215.
I owned about 3 portable DVD Players Before, and none of then get close to this one. I really like the picture quality, the USB Port, SD Card slot, and the screen size.I recomended to anyone to own one.
Called Phillips support and they are sending me a replacement unit. I paid 218.00 online at QVC. Very Noisey. They stopped making new ones I guess.
I would not buy this unit again but I have to admit the sound and picture were very good it just has too many glitches for me to handle. freezeframe). [Update 12-16-2009-- They did not have a replacement so they returned the full price I paid]. Makes a lot of "clanking" sounds. The DVD movie started freezing up (i.e. When it is first turned on it takes about 30 seconds for the movie to start. Like the motor is slipping. I have to mail the old unit back when the new unit gets here.
Seems like this unit was a lemon model because all I see is refurbished ones for sale. Had this unit for 5 months. Very slow. Not sure if the replacement is a refurbished unit.
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